6777b Privacy Policy — How We Keep Your Information Secure

6777b (hereinafter referred to as "we", "us", or "the platform") takes user privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

6777b By using our website or mobile application, you are considered to have agreed to this Privacy Policy. If you do not agree, please discontinue use of our services.

6777bWhen creating an account and using our services, we may collect the following types of information:

a) Personal Identification Information:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address.
• National ID or passport number (for KYC verification).

b) Financial Information:

• Mobile banking account details (for transaction verification purposes).
• Deposit and withdrawal history.
• Transaction ID and amount.

c) Technical Information:

• IP address, browser type, and operating system.
• Device ID and mobile network information.
• Site access times and page visit records.
• Information collected through cookies and similar tracking technologies.

6777b Your collected information is used solely for the following purposes:

• Account Management: To complete registration, login, and identity verification processes.
• Transaction Processing: To process deposit and withdrawal requests quickly and accurately.
• Customer Support: To resolve your issues and respond to your inquiries.
• Security Assurance: To detect suspicious activity and prevent fraud on your account.
• Service Improvement: To analyze user experience and improve the platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Contact: To notify you of important updates, security alerts, and promotional offers.

6777b Your personal information is never sold, rented, or shared with third parties for commercial purposes. However, we may need to share data in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment gateway providers to process transactions.
• Technology Partners: Software service providers that support platform operations may access limited data.
• Legal Authorities: To comply with court orders, government directives, or legal obligations.
• Fraud Prevention: To relevant authorities in connection with investigations into money laundering or other illegal activities.

Third-party service providers may only use your data for the specific purpose assigned to them and may not use it for their own purposes. 6777b Strict confidentiality agreements are maintained with all of them.

6777b We use internationally recognized security measures to keep your data protected:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication to prevent unauthorized access to your account.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular security assessments conducted by independent third-party experts.
• Data Encryption: All stored sensitive data is kept in an encrypted state.
• Access Controls: Only authorized personnel are permitted to access data on a need-to-know basis.

Please note that no organization can guarantee the complete security of data transmitted over the internet. It is your responsibility to keep your account password strong and to never share it with anyone.

6777b We use cookies and similar technologies to enhance your experience on our website and app. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure account security.
• Performance Cookies: To analyze which sections of the site receive the most traffic.
• Functionality Cookies: To remember your preferences (language, settings).

You may disable cookies through your browser settings, though doing so may reduce the functionality of certain services.

6777bAs a user, you have the following rights over your personal information:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under applicable conditions.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.
• Right to Data Portability: You may request a copy of your information in a structured format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will aim to respond within 30 business days.

6777b How long your information is retained depends on the type of data and its purpose:

• Account Information: For the duration your account remains active and for a specified period after closure, as required by law.
• Transaction Records: Generally up to 5 years, in accordance with financial regulatory requirements.
• Communication Records: Customer service communications for up to 2 years.
• Technical Logs: Generally retained for up to 90 days for security purposes.

Once the retention period expires, data is securely deleted or anonymized.

6777bServices are available to individuals aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

If we find evidence that a minor has created an account, that account will be immediately closed and all associated data will be permanently deleted.

If you have any questions, comments, or concerns about this Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: 24/7 support via chat.

We take all privacy-related concerns seriously and aim to respond within 30 business days. This Privacy Policy was last updated in January 2026.